Privacy Policy
Effective Date: October 17, 2026
Introduction
Faith Wellness Factory Counseling & Consulting ("we," "our," or "the Practice") respects your privacy and is committed to protecting the personal information you share through our website.
This Privacy Policy explains how information is collected, used, and protected when you visit our website.
Information We Collect
When you use our contact form, we may collect:
Your first and last name
Your email address
Information you voluntarily include in your message
We use this information to respond to your inquiries about therapy services, scheduling, and other practice-related questions.
Contact Form and Email Communication
Messages submitted through our website's contact form are delivered to our business email address, info@faithwellnessfactory.com.
Please do not include sensitive medical information, diagnoses, or detailed personal health information in the contact form.
Submitting a contact form does not establish a therapist-client relationship.
Website Analytics and Cookies
Our website is hosted by Squarespace, which may use cookies and similar technologies to support website functionality, security, and analytics.
We use Squarespace's built-in analytics to better understand website traffic and improve visitors' experiences.
You may manage cookies through your browser settings.
Third-Party Scheduling Platforms
Our website includes links to external scheduling platforms where visitors can request appointments or consultations.
When you leave our website and access these platforms, their respective privacy policies and security practices apply.
We encourage visitors to review those policies before submitting personal information.
How We Use Your Information
Information collected through our website is used to:
Respond to inquiries and requests
Provide information about our services
Improve website functionality and visitor experience
Maintain website security
We do not sell personal information collected through our contact form.
Information Security
We take reasonable measures to protect information submitted through our website. However, no internet-based communication method can be guaranteed completely secure.
For sensitive clinical information, established clients should use their designated secure client portal.
HIPAA and Client Privacy
This website Privacy Policy is separate from our HIPAA Notice of Privacy Practices, which explains how protected health information is used and disclosed in connection with clinical services.
Clients receive additional privacy information as part of the intake process.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website functionality, or applicable requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Faith Wellness Factory Counseling & Consulting
Email: info@faithwellnessfactory.com
Website: faithwellnessfactory.com